How Do I Report A Pet Food Complaint?
A lot of Dogsters have left comments on the articles I posted having to do with pet food product recalls. Lately there have been more and more comments concerning grain mites. Many aren’t sure where to report a complaint, the FDA has a page with contact numbers for every state.
To report adverse reactions or other problems with FDA-regulated products, contact the FDA district office consumer complaint coordinator for your geographic area.
Stop by their site to get the full list of contact numbers. Definitely a list to keep handy in case a problem arises.
Wow thanks!! It is always hard to find who to contact when you encounter a problem! Great information!
Man this is a great post. I am on the same page as you, we need to make sure our dogs and cats aren’t eating bad quality food. This is great I bookmarked that site! Thanks and keep the posts coming!
- John
UpScale Pet Accessories
Oct. 9, 2008. On September 27, 2008 I purchased a bag of healthy weight beneful, my regular dog food, and after a week I noticed a billion tiny white/tan bugs infesting the food and my food container. I called my daughter, who also uses that food, although purchased at another location here in Huntsville, AL, and her food as well, was infested. My mothers dog food, a different brand, was also infested, we believe because it sat next to the container of beneful. The store has refunded my money in full, and I have switched brands. I am having a hard time getting rid of these bugs, I have thrown out all the dogs food, the container and scoured the food bowls. I have wiped down the walls and floor where the dog food container sat wit bleach. I have a cabitnet with a fish tank in the same area and now they are all over the fish tank, probably look for food. It’s been an awful situation. Shortly after I purchased this bag, the smallest dog began getting an upset stomach, and I didn’t know why, and by yesterday, Oct. 8, all three dogs were intermitently vomiting. They have now had two meals of the NEW food and seem better.
Thanks for the info! I have had no problems with Monty food he is given Solid Gold Just a WEE BIT! He loves it & it is just the right size for his little shih tzu mouth!
Unfortunately, I found out I had a grain mite infestation about 22 hours ago. Needless to say, the past day has been a real hoot, including yet another trip to the vet, but I suspect I finally know why my dog has been sick for a few months!! He was almost finished with his first (and LAST!) bag of Beneful Healthy Weight, purchased at a WalMart in Alabama. I did call Purina, and they were unwilling to accept any responsibility- their main concern seemed to be that I throw away the bag…hmmmm. I can’t tell you how angry I am now that I’ve done a little research online and have found this has been going on with this specific brand of food for at least TWO YEARS!!!!!! Arrrgh~! I’m still figuring out what to do.
I have had the same issue with Beneful Healthy Weight in North Carolina. The mites were everywhere. Unless you are willing to keep all food items out of the house for weeks to a month, I doubt you will be able to control them. I contacted my vet and an entomologist who suggested after all food products were removed and all molding removed and cleaned that I spray a chemical (pyrethrin). This is not a pleasant thing but I have not seen any mites moving in days.