Comments on: Warning About Pimple Ball With Bell Toy http://dogblog.dogster.com/2008/08/21/warning-about-pimple-ball-with-bell-toy/ The Dogster Community Dog Blog Mon, 23 Nov 2009 14:36:58 -0800 http://wordpress.org/?v=2.8.4 hourly 1 By: Ashley http://dogblog.dogster.com/2008/08/21/warning-about-pimple-ball-with-bell-toy/comment-page-1/#comment-580981 Ashley Tue, 16 Dec 2008 16:24:32 +0000 http://dogblog.dogster.com/?p=6548#comment-580981 I'm so sorry to hear your story. I will be writing Four Paws a letter in support of boycotting them and their products. What a sad story. Every company looks at these situations with money as their agenda. If the heat on them disappears it is likely that we will see this again. Corporations find that it is cheaper to pay out individual cases then recall all items. kudos to every one who has wrote them. If has forced them to take action. Keep the heat on! I’m so sorry to hear your story. I will be writing Four Paws a letter in support of boycotting them and their products. What a sad story. Every company looks at these situations with money as their agenda. If the heat on them disappears it is likely that we will see this again. Corporations find that it is cheaper to pay out individual cases then recall all items. kudos to every one who has wrote them. If has forced them to take action. Keep the heat on!

]]> By: Petology - Four Paws toy recall http://dogblog.dogster.com/2008/08/21/warning-about-pimple-ball-with-bell-toy/comment-page-1/#comment-472391 Petology - Four Paws toy recall Fri, 05 Sep 2008 23:09:00 +0000 http://dogblog.dogster.com/?p=6548#comment-472391 [...] wanted to share one more recall with you today. Dogster’s For the Love of Dog blog shared this story with everyone. Warning: Photo could be difficult to look [...] [...] wanted to share one more recall with you today. Dogster’s For the Love of Dog blog shared this story with everyone. Warning: Photo could be difficult to look [...]

]]> By: Colleen Tabin http://dogblog.dogster.com/2008/08/21/warning-about-pimple-ball-with-bell-toy/comment-page-1/#comment-472349 Colleen Tabin Fri, 05 Sep 2008 22:49:44 +0000 http://dogblog.dogster.com/?p=6548#comment-472349 This is such a sad story. My thoughts are with Chai and his family. I worry all of the time that something could happen to Lucky. I write a pet blog for the newspaper I work for and while doing some research came across a recall from Four Paws posted last Friday. http://www.petproductnews.com/headlines/2008/08/29/pet-toys-recalled-after-dog-injury.aspx I think it's appalling it took this long for them to recall the toy. The company says its a defect where the second hole was sealed. How small was that hole that no one in the company noticed it was sealed? I won't be buying any Four Paws merchandise and I'll tell my friends to do the same. This is such a sad story. My thoughts are with Chai and his family. I worry all of the time that something could happen to Lucky.

I write a pet blog for the newspaper I work for and while doing some research came across a recall from Four Paws posted last Friday. http://www.petproductnews.com/headlines/2008/08/29/pet-toys-recalled-after-dog-injury.aspx

I think it’s appalling it took this long for them to recall the toy. The company says its a defect where the second hole was sealed. How small was that hole that no one in the company noticed it was sealed?

I won’t be buying any Four Paws merchandise and I’ll tell my friends to do the same.

]]> By: Terri Crispin http://dogblog.dogster.com/2008/08/21/warning-about-pimple-ball-with-bell-toy/comment-page-1/#comment-462883 Terri Crispin Mon, 01 Sep 2008 06:48:12 +0000 http://dogblog.dogster.com/?p=6548#comment-462883 Four Paws has known about Chai’s tongue amputation for two months and given the owner the runaround. Finally, they agreed to a settlement with his owner, however he found out from a man who read his blog that a dog died in 2005 from the same situation - and Four Paws promised THAT dog’s owner that they would redesign the ball - and didn’t. Chai’s owner has now refused the settlement. Four Paws, after several weeks of negative publicity from blogs like this, finally POSTED that the product is being recalled, but it’s still for sale all over the web. Do NOT trust Four Paws to do the right thing - keep the heat on! Four Paws has known about Chai’s tongue amputation for two months and given the owner the runaround. Finally, they agreed to a settlement with his owner, however he found out from a man who read his blog that a dog died in 2005 from the same situation – and Four Paws promised THAT dog’s owner that they would redesign the ball – and didn’t.

Chai’s owner has now refused the settlement. Four Paws, after several weeks of negative publicity from blogs like this, finally POSTED that the product is being recalled, but it’s still for sale all over the web.

Do NOT trust Four Paws to do the right thing – keep the heat on!

]]> By: Coco & Kim http://dogblog.dogster.com/2008/08/21/warning-about-pimple-ball-with-bell-toy/comment-page-1/#comment-454924 Coco & Kim Thu, 28 Aug 2008 20:20:19 +0000 http://dogblog.dogster.com/?p=6548#comment-454924 One more thing... we packed up everything we had from Four Paws and mailed it back to them.. with Chai's story in the box. One more thing… we packed up everything we had from Four Paws and mailed it back to them.. with Chai’s story in the box.

]]> By: Coco & Kim http://dogblog.dogster.com/2008/08/21/warning-about-pimple-ball-with-bell-toy/comment-page-1/#comment-454920 Coco & Kim Thu, 28 Aug 2008 20:19:21 +0000 http://dogblog.dogster.com/?p=6548#comment-454920 Mommy sent a letter to Four Paws too, here is their response: Thank you very much for your message. Like you, Four Paws is deeply concerned about reports of injuries suffered by some dogs as a result of a manufacturing defect in some of our Pimple Ball with Bell toys. We want you to know that we have stopped shipping these toys to our distributors and we have asked them to have retailers remove the toys from their shelves immediately and return them at our expense. We have also stopped all shipments of the toys from the manufacturer, and we are sending Executive Vice President Barry Askin to personally inspect the manufacturer’s facility in order to make sure that the defect has been corrected. We are also changing the packaging of the Pimple Balls to make it easier to inspect them for potential defects, and we are individually inspecting every one of the toys in our inventory in order to identify any that may be defective. Thank you again for your message and your concern. Please be assured that the safety and well being of pets is our top priority and we are doing everything we can to make sure that this problem is solved as quickly as possible. Sincerely Yours Four Paws Products Allen Simon President/CEO Mommy sent a letter to Four Paws too, here is their response:

Thank you very much for your message.

Like you, Four Paws is deeply concerned about reports of injuries suffered by some dogs as a result of a manufacturing defect in some of our Pimple Ball with Bell toys.

We want you to know that we have stopped shipping these toys to our distributors and we have asked them to have retailers remove the toys from their shelves immediately and return them at our expense.

We have also stopped all shipments of the toys from the manufacturer, and we are sending Executive Vice President Barry Askin to personally inspect the manufacturer’s facility in order to make sure that the defect has been corrected.

We are also changing the packaging of the Pimple Balls to make it easier to inspect them for potential defects, and we are individually inspecting every one of the toys in our inventory in order to identify any that may be defective.

Thank you again for your message and your concern. Please be assured that the safety and well being of pets is our top priority and we are doing everything we can to make sure that this problem is solved as quickly as possible.

Sincerely Yours

Four Paws Products

Allen Simon

President/CEO

]]> By: gjmcevoy http://dogblog.dogster.com/2008/08/21/warning-about-pimple-ball-with-bell-toy/comment-page-1/#comment-454647 gjmcevoy Thu, 28 Aug 2008 17:12:27 +0000 http://dogblog.dogster.com/?p=6548#comment-454647 I just threw the ball away I just threw the ball away

]]> By: Dr. Charles Greco http://dogblog.dogster.com/2008/08/21/warning-about-pimple-ball-with-bell-toy/comment-page-1/#comment-454410 Dr. Charles Greco Thu, 28 Aug 2008 14:23:40 +0000 http://dogblog.dogster.com/?p=6548#comment-454410 The Truth About Four Paws Toy My name is Dr. Charles Greco. I’m a veterinarian in New York. I came across your blog about your dog Chai. I wanted to extend my well wishes for a speedy recovery. I own 6 dogs, 2 cats, 4 birds and 3 tortoises, so I know how much a pet can become a part of the family. I was shocked to learn that the toy that hurt poor Chai came from Four Paws Pet Products. I have used many products from Four Paws from Wee Wee Pads to toys and dental products and I have always found them to be of the highest quality. I personally contacted Four Paws today and talked to some lady in the customer service department that told me that the toy that hurt Chai was the result of a manufacturing defect with its pimple ball with bell toy. She explained that the defect, which is very difficult to see with the naked eye, is caused by a blockage in a small hole in the ball that is critical to regulating the suction inside the toy. She also told me that when Four Paws learned of the injury to Chai they immediately stopped shipping the product to distributors and retailers. She also said that Four Paws asked any retailers that had this toy in their possession to remove the toy and send them back to Four Paws. She told me that Four Paws is individually inspecting everyone of the pimple balls in its inventory in order to identify and discard any that are defective. She also said that Four Paws will also be changing the packaging of its pimple balls to make it easier to inspect them for potential defects. I was surprised when she told me that the Executive V.P., Barry Askin, was so deeply moved by the injury to Chai that he is personally visiting the manufacturer next month to inspect the manufacturer’s operation and to make sure the defect has been corrected and that procedures are in place to make sure the defect has been corrected and that procedures are in place to make sure it will not happen again. It was reassuring that this company is not sitting by idly but is taking an active role in making sure this terrible accident never happens again. I would just urge any pet owner who may already own one of these toys to check carefully to see if the second small hole in the ball is blocked. If they have any doubt whether the hole is open they should not let their pet play with the ball. I also went on Four Paws’ webpage, www.fourpaws.com. On the webpage they state that they will replace any defective toy. Again, all the best to you and Chai. I hope the two of you can share many years of happiness ahead. The Truth About Four Paws Toy
My name is Dr. Charles Greco. I’m a veterinarian in New York. I came across your blog about your dog Chai. I wanted to extend my well wishes for a speedy recovery. I own 6 dogs, 2 cats, 4 birds and 3 tortoises, so I know how much a pet can become a part of the family. I was shocked to learn that the toy that hurt poor Chai came from Four Paws Pet Products. I have used many products from Four Paws from Wee Wee Pads to toys and dental products and I have always found them to be of the highest quality. I personally contacted Four Paws today and talked to some lady in the customer service department that told me that the toy that hurt Chai was the result of a manufacturing defect with its pimple ball with bell toy. She explained that the defect, which is very difficult to see with the naked eye, is caused by a blockage in a small hole in the ball that is critical to regulating the suction inside the toy. She also told me that when Four Paws learned of the injury to Chai they immediately stopped shipping the product to distributors and retailers. She also said that Four Paws asked any retailers that had this toy in their possession to remove the toy and send them back to Four Paws. She told me that Four Paws is individually inspecting everyone of the pimple balls in its inventory in order to identify and discard any that are defective. She also said that Four Paws will also be changing the packaging of its pimple balls to make it easier to inspect them for potential defects. I was surprised when she told me that the Executive V.P., Barry Askin, was so deeply moved by the injury to Chai that he is personally visiting the manufacturer next month to inspect the manufacturer’s operation and to make sure the defect has been corrected and that procedures are in place to make sure the defect has been corrected and that procedures are in place to make sure it will not happen again. It was reassuring that this company is not sitting by idly but is taking an active role in making sure this terrible accident never happens again. I would just urge any pet owner who may already own one of these toys to check carefully to see if the second small hole in the ball is blocked. If they have any doubt whether the hole is open they should not let their pet play with the ball. I also went on Four Paws’ webpage, http://www.fourpaws.com. On the webpage they state that they will replace any defective toy. Again, all the best to you and Chai. I hope the two of you can share many years of happiness ahead.

]]> By: dennis’ notes and links… » Blog Archive » Warning About Pimple Ball With Bell Toy » Dogster for the Love of Dog Blog http://dogblog.dogster.com/2008/08/21/warning-about-pimple-ball-with-bell-toy/comment-page-1/#comment-448810 dennis’ notes and links… » Blog Archive » Warning About Pimple Ball With Bell Toy » Dogster for the Love of Dog Blog Mon, 25 Aug 2008 11:23:10 +0000 http://dogblog.dogster.com/?p=6548#comment-448810 [...] Warning About Pimple Ball With Bell Toy » Dogster for the Love of Dog Blog - my friend Caryn sent me this via email and I figured I would pass it along to anyone who loves dogs, and that should be anyone and everyone ! [...] [...] Warning About Pimple Ball With Bell Toy » Dogster for the Love of Dog Blog – my friend Caryn sent me this via email and I figured I would pass it along to anyone who loves dogs, and that should be anyone and everyone ! [...]

]]> By: Warning About Pimple Ball With Bell Toy » Dogster for the Love of Dog Blog « lurking chihuahua http://dogblog.dogster.com/2008/08/21/warning-about-pimple-ball-with-bell-toy/comment-page-1/#comment-448795 Warning About Pimple Ball With Bell Toy » Dogster for the Love of Dog Blog « lurking chihuahua Mon, 25 Aug 2008 11:11:12 +0000 http://dogblog.dogster.com/?p=6548#comment-448795 [...] miscellania — Tags: health, dogs, animals, pets, safety, toys — dionysius @ 7:05 am Warning About Pimple Ball With Bell Toy » Dogster for the Love of Dog Blog - my friend Caryn sent me this via email and I figured I would pass it along to anyone who loves [...] [...] miscellania — Tags: health, dogs, animals, pets, safety, toys — dionysius @ 7:05 am Warning About Pimple Ball With Bell Toy » Dogster for the Love of Dog Blog – my friend Caryn sent me this via email and I figured I would pass it along to anyone who loves [...]

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