THIS is How to Handle a Pet Food Recall — Trader Joe’s
This is how ALL stores should be reacting to the Menu Recall. Lots of barks and meows to Trader Joe’s. I know I’ll be spending more money in their stores!
Thanks to Howl911 and Itchmo!Seattle for this news.
A Message To Our Customers About Trader Joe’s Pet Food
According to the FDA, Trader Joe’s pet food products are NOT the same pet foods that are currently being recalled by Menu Foods. However, since safety is of the utmost importance to us, as an extra precaution we have voluntarily pulled all canned pet food items manufactured by Menu Foods from our shelves until we can test the products and be 100 percent sure they are safe for your pets. The products voluntarily pulled are: Dog Food Chunky Beef 22 oz., Dog Food Chunky Chicken 22 oz., Dog Food Lamb & Rice 22 oz., Cat Food Turkey & Giblets, Cat Food Premium Fish/Salmon/Rice and Cat Food Premium Chicken/Turkey/Rice.If for any reason you would like to return Trader Joe’s canned pet food products, please bring it back to any of our stores for a full refund or exchange.
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Kudos should also be given to Pet Food Express, a large retailer in the San Fran bay area, with 12 stores. They are the ONLY large pet retailer to take such a proactive stance — restricting sales of ALL brands made by Menu Foods, and publicly listing which brands are and are not made by Menu Foods. Compare this to Petsmart’s corporate policy which instructed store employees to not talk about the recall; to keep it “quiet.”
Pet Food Express statement, 3/22/07:
http://www.petfoodexpress.com/petfood/default.asp?pageid=78&Section=About
courtesy of http://www.howl911.com
Yep. Trader Joe’s is a good, and smart, store.
It seems like so many stores’ and companies’ strategies just involve moment to moment survivalist plans and not long-term thinking.
Awesome. I’m so glad I shop there. My dogs loooove TJ’s treats too, I’ll have to buy even more this weekend just because.
I am really glad at this point that my dogs only eat Pedigree food. I got an email from Mars Foods (parent of Pedigree) last night telling me that none of their food lines were affected, as well as linking to Menu Foods site for more information about the recall. Just as a precaution, however, mine are not getting any wet foods for some time from any manufacturer. For teh time being, they’ll live on dry food and table scraps, which I think they prefer anyway
The thing that supprised me about this whole deal is the fact that Iams, Eukanuba, and Hills are on the list. Those are supposed to be top brand dog foods, and now we find their made by the same people that make the discount store brands. Seems like a bit of a jip to be..
My 15 year old lab died last month. Why? The vet claims fluid in the chest. But he stopped eating and drinking water. Didn’t move. He was eating Nutro dry dog food. The vet claims it came on “suddenly.” No warning. We then gave him gravy dog food to get him to eat. So we’re unsure why he died. In fact, no one will know until we hear more, or as I say, the real facts will come out. I will bet every dollar I have that there is MORE contamination with this recall. Why did it take three months to hear about this poisoning by CHINA? The food was contaminated since Dec. 2006. My family now has a new lab. We paid $850 and are training her again. Keep in mind, families with pets, especially dogs, give them training. This is costly. A good dog, requires special care, food and training. Imagine if our dear lab was a service dog? What would the cost be to replace him then? These dogs cost $50K up to replace. It is not like going to the pound and getting a replacement.
I am so upset. Now I hear on my local news (not national) as well as international (Canadian) that it “might” be in the human food supply? They can’t rule this out? Let’s see. Where is our Homeland Security dept? Where is our Dept. of Agriculture?
I read last week that one of the US processing plants for dog food which was part of this recall was located in Kansas. Apparently, this same plant was fined years ago for contaminated cow food, and the FDA or dept of agriculture had to intervene and warn them not to mix certain feed in their product for cattle.
Mad cow?
There is definitely more to come from this CHINA poisoning.
I don’t believe anything they tell me.
My otherwise healthy lab is gone and I’m now left wondering who is watching out for Americans!
Angela
Washington, State
Did you folks know that in 2004 there was a “dry” pet food contamination in Thailand that caused the death of many dogs, and that the company that made the “dry” dog food was PEDIGREE?
HA / SPS / USA
Pedigree dry dog food taken off Thai shelves
Singapore Straits Times, 10 March 2004
BANGKOK – Exports of Pedigree dry dog food made in Thailand and shipped to South-east Asia have been suspended over concerns that it could be linked to kidney disease, officials said yesterday.
United States-based multinational Effem Foods said the product will also be withdrawn from stores in Taiwan, Thailand and the Philippines after reports of a sharp rise in dogs falling ill with renal problems.
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‘We’ve been doing extensive tests, working with our own scientists, veterinarians, government agencies and animal health experts around the world to solve the mystery,’ said Effem’s regional general manager, Mr Calvin Schmidt.
‘At this time, we have no evidence of anything wrong with our product, but we have announced a voluntary and temporary withdrawal of Pedigree dry products from Thailand, Taiwan and the Philippines.’
Mr Schmidt said investigators were looking into possible product contamination, local environmental issues such as water quality and disease among the animals.
‘Basically we’re not going to stop until we understand it,’ he said.
He said Effem began receiving the reports over the past week, but could not give a figure for the number of dogs affected.
Effem also produces well-known pet food brands such as Whiskas. — AFP
I have to disagree with Nikki… I work at PetSmart and company memos were very specific that we were supposed to be as helpful as possible to any PetParent who had concerns. Wal-Mart, whose own brand was recalled, didn’t have people work over night to make sure all food was removed from shelves as we did at our store! I believe PetSmart (or shall I say our store) was as helpful as possible to every customer who entered. We even were passing out lists of recalled products for people to take home and re-check their supplies!
Perhaps not all PetSmart stores followed the corporate directives as well as yours did, Jester’s Mom. I know in my area I often find vastly different levels of service between two PetSmarts just a few miles apart. The PetSmart i go to tends to be very helpful but I have been in one that seems less than organized.
Thanks for barking in to let us know what PetSmart employees were supposed to do.